Contact us
Chat to us
Talk to us in real time over the web if you have a question or
want to resolve a problem.
When's the best time to call us?
From time to time we can experience a high volume of phone calls. We are sorry for any inconvenience or delay contacting us. We aim to answer your calls or respond to your query as soon as possible. We are currently on an Amber status due to high volume of calls we are receiving. Check out this chart to see when the best time to call is.
*PLEASE NOTE: If your phone call is urgent or for an emergency repair, you can contact us on the telephone number below.
We offer a wide choice of ways for you to talk to us below:
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Call us on
0330 1234 034
Calls made before 8am and after 6pm weekdays and during weekends are for emergencies. (Please note, calls are recorded for quality and training purposes)
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Contact my housing manager
To find your dedicated housing manager, click on your area below:
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I receive a service from Bromford Support
Please complete the contact us form and we promise we'll get straight back to you.
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Email us
We promise you a speedy reply if you email us customerservices@bromford.co.uk, or you can fill in a Contact us form (Email's sent after 6pm and before 8am weekdays and during weekends will be responded to on the next working day. For an urgent query, call us on 0330 1234 034.)
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Call me back
Leave us your details and we'll call you back
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Visit us
Find location maps, addresses and directions for our offices in:
Cirencester, Lichfield, Solihull and Wolverhampton
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