Welcome to the Home Ownership Team
We have a dedicated and specialist Customer Care Team available to respond to all your queries about Home Ownership. You can meet the Customer Care Team by clicking on the link to the right.
This central team is supported by a team of regional Customer Relationship Managers who can visit you at home if you have any queries regarding services and the obligations within your lease. You can meet the Customer Relationship Managers by clicking on the link to the right.
We provide services to shared owners, customers purchasing their property under the Try Before you Buy scheme and homeowners who pay a service charge. The team also provide services to customers who rent their property at a market rent.
The Financial Services Team is responsible for monitoring all payments of rent and service charges. If you experience difficulty with rent payments visit the Your Rent Account page to find out how a Financial Services Manager can support you.
You can contact us between 8am and 6pm Monday to Friday.