Useful Numbers & Links
Welcome to Useful Numbers and Links, we hope you find the telephone numbers and websites useful. If you would like to know more about the useful resources and facilities in your community please speak to the person who provides your support.
If you have a telephone number or website address you think other customers would like to see, please feel free to email us your contributions.
Please note that by clicking on any of the links below your web browser will open a new window.
Gas Escapes - 0800 111 999
Call this number to report gas leaks.
Gas Care Register - 0845 955 5404
British Gas provides a gas care register for older, disabled or chronically ill customers.
Energy Efficiency Advice 0800 512 012
Pay Bills Online - You can use this service to pay your rent and any other bills where the supplier is registered with Allpayments.net.
Homes and Communities Agency - All housing associations are regulated by the Homes and Communities Agency, a government body that is also responsible for funding.
Savings on House Bills - Compare prices of suppliers and switch online to get your best deal. uSwitch costs nothing and saves you money.
Citizens Advice Bureau - The CAB can offer free and confidential advice on a wide range of issues such as debt and consumer issues, benefits, housing, legal matters, employment and immigration as well as specialist advice on other matters.
National Debt Line - For free independent and confidential debt advice you can call them on free phone 0800 808 4000. The National Debt Advice Line can advise you on prioritisation of your debts, teach you how to budget your finances and can show you how to format a letter to creditors.
Credit Action - You can speak to Credit Action on their free helpline 0800 138 1111. Credit Action works in partnership with the Consumer Credit Counselling service and can offer you immediate help on all debt related issues.
Inland Revenue - You may not be claiming a tax benefit that you are entitled to. (9 out of 10 families with children are entitled to tax credits), or you may simply need help in claiming a tax credit. For this you can contact the Inland Revenue on 0845 609 5000.
The Department for Work and Pensions - You can obtain further information about the various elements of the department for work and pensions including jobcentre plus, the pension service and child support agency by calling 0845 3021 444.
Supporting People - Find out more about the Supporting People programme and how it offers vulnerable people the opportunity to improve their quality of life by providing a stable environment which enables greater independence.
Help The Aged - Specifically for older people to get assistance with claiming benefits or entitlements, such as Pension Credit, Council Tax benefit, Housing Benefit and paying for residential care. Contact the free telephone advice service on 0808 800 6565. Alternatively The Department for Work and Pensions listed above may be able to assist you.
NHS and NHS Direct - or dial 0845 4647 whenever you need health advice and information.
Shelter - For free advice and help on any housing related matter, such as homelessness, problems with your landlord, eviction and much more, then contact Shelter on 0808 800 4444.
Child Support Agency - 0845 713 3133
Benefit Enquiry Line - 0800 88 22 00
(For people with disabilities, their representatives and carers)
Disability Living Allowance Helpline - 0845 7123 456
Advice UK - 0207 407 4070 (Independent Advice Agency)
Consumer Credit Counselling Service - 0800 138 1111
FCL Debt Clinic - 0800 716 239 (Free practical debt advice throughout the UK)
Samaritans - 08457 90 90 90 24 hour helpline
Equip An NHS website that contains links to quality-checked health and social care information for the UK, public and national support groups and organisations.
Housing Repossessions
Avoiding eviction from your home